Policy
Refund Policy
Refund eligibility depends on the service type, execution stage, document review status, and whether any third-party or government fee has already been consumed.
Orders placed as enquiry or pay-later submissions do not involve online payment and therefore do not require refund handling until a payment is collected.
Where refund is approved, the amount and timeline may vary based on work completed and any non-refundable statutory or professional charges.
For refund requests, contact support with your order number, contact details, and reason for cancellation.